Archives week 20 of 2009

The book "Don't Make Me Think" has a simple mechanism for doing user testing "on the cheap", we used it to some good purpose and someone asked me about it at TorCHI, so here's a summary:

• do user testing approximately once per month or once every two weeks
• recruit users as closely as possible to ...

We had a lively discussion last night about programmer liability.  Consensus (such as there was) seemed to be that perfectly reliable software is extremely expensive and likely futile as a goal given complexity restrictions, basically if every app must meet milspec the industry as we know it is toast, as costs would go through the ...