Getting the apartment set up (Internet is up (limpingly))

We're almost done moving. Soni, Georgia and Rose are off taking the last small load of items up to Rose's place. I've just finished getting the server/workstation set up. We're going to try to use the VoIP router as the front-end router for the network. So far it's not going well, it's showing the same "no incoming audio on 1/2 of calls" problem as it did when it was behind the WRT router.

The new apartment is far larger... well, not quite, it's just that we have 1 fewer people in about the same amount of space. We're still missing lots of things, and we still have lots of things to unpack, but the computers are in place, so we are officially home.

[Update] Problems with the VoIP appear to have just been problems with the phone plugged into the router. With a known-good (and comparatively simple) phone the connection appears to work perfectly.


  1. Godson

    Godson on 07/30/2007 6:31 a.m. #

    which voip service you are using ? We used to try these things like changing the position of voip router in network etc etc (beating around the bush, but those are actual trouble shooting steps in my companie's knowledge base lol) , to solve voip problems when I was with vonage!

  2. Mike Fletcher

    Mike Fletcher on 07/30/2007 6:44 a.m. #

    We're with Aurora Cable, mostly because we're a contractor for them (they don't sell outside their geographic area, which is way up North). On their own network they have it all just plug-and-play, (since they can test the equipment together and troubleshoot configurations before they go out in the field), but on Rogers it can require a bit of voodoo to get the network to let the packets through.

  3. Mike Fletcher

    Mike Fletcher on 07/30/2007 6:51 a.m. #

    Oh, btw, moving the router *can* have a huge effect on the VoIP system. If you're dealing with commodity routers, putting the VoIP router as the front-facing router lets you eliminate lots of problems where the outside router is not allowing packets in. You can pretty much always (with enough work) make the VoIP router work "inside" the network, but it can take a lot more work with less-well-designed external routers.

  4. Godson

    Godson on 07/31/2007 2:50 a.m. #

    Oh yes, it does make difference some times but not all the times. Some customers are lucky and some are not. If phone is the only thing hooked up to the router, as a last try we used to put that IP in DMZ in the front router. Sometimes no matter how far we troubleshoot, we just can't fix the problem(one way audio, no audio, a lot of jitter,call dropping etc etc) as the fundamental problem being with the ISP they got hooked up to.<br />
    And I've never heard of Aurora cable, as I am not from US ;) . You know the greatest potential and weakness of vonage is outsourcing their techsupport to India.

  5. Mike Fletcher

    Mike Fletcher on 07/31/2007 6:41 a.m. #

    Haven't heard of Aurora Cable? That's absurd, after all, I'm not from the US either and I hear about them all the time ;) .<br />
    <br />
    We're using a consumer-style combined router-ATA, so there's no need for the DMZ (the phones are regular old analog handsets).

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